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Organizations Seeking to Develop Performance-Driven Culture Must Consider How...
Previous research has shown that service workers are the only type of employees that are less engaged today than they were three years ago. Only 12 percent of companies actively solicit ideas from...
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Temkin Group Research: Weak Employee Engagement Efforts Affect Six out of Ten...
A recent research by the Temkin Group “State of Employee Engagement Activities, 2013,” shows that only one-quarter of employees within large organizations are highly engaged. Temkin Group surveyed 200...
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Ten Tips for Successful Employee Coaching
Besides the insight Jack Welch, former CEO GE, gives us on reverse mentoring, he also gives his insight on employee coaching as mentioned on ManagementHelp: “Managers who coach their people become...
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Impact is Common Denominator of Business Performance and Employee Happiness
This is a great insight shared by Julia Hartz, EventBrite co-founder and president on helping employees to understand how the contribute to achieving their organization’s vision. The personal impact...
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Why Prosocial Incentives Increase Employee Satisfaction and Team Performance
In two field studies , Lalin Anik, Lara B. Aknin, Michael I. Norton, Elizabeth W. Dunn, and Jordi Quoidbach explore the impact of providing employees and teammates with prosocial bonuses, a novel type...
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Need for New Skills to Improve Marketing Performance
According to the Accenture Interactive report, Turbulence for the CMO, digital is the marketing game changer. To do so, corporate marketing will undergo a dramatic overhaul within the next five years...
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Five Ways Gamification Helps to Boost Sales Team Performance
Gamification is a fast-growing business strategy to drive employee engagement and –performance. It can also be used for –already competitive- sales, motivating sales teams and driving their...
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Gamification As Cost-Effective Organizational Engagement Accelerator
Previously we reported about the ten applications of gamification that drives employee engagement, Gallup found that when both employees and customers are engaged a 240% boost in business performance...
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Four Essentials to Improve Team Engagement According to Gallup
Gallup reports that engagement drives greater productivity, lower turnover, and a better quality of work, in an exclusive interview by FastCompany with Dr. Jim Harter -who initiated the first “State of...
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17 Traits to Become a Successful High-End Business Coach
In one of our previous articles we wrote about how nowadays everyone seems to be a business coach. On BNR (a Dutch business radio station) I also picked up a quite skeptical remark that everyone who’re...
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Four Reasons Why Organizations Need a Sales Enablement Program
Traditional sales processes are failing. Improving sales and marketing alignment is a high priority for world class organizations looking to remain competitive in today’s fast paced business...
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Just 40 Percent of HR Professionals Have Employee Engagement Strategy
This is a key finding from an employee engagement survey from HR software company Youforce. 79 percent of HR professionals say engagement is a high priority, but only 41 percent don’t have an...
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eBay Focuses on Both Employee and Customer Engagement
Scott Seese is CIO of eBay Inc. and wrote a great article on how he focuses on both employee and customer engagement within eBay. We need more of these examples and cases to show how it can be achieved...
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High Employee Engagement Doesn’t Automatically Mean Great Performance
It’s great that the interest in employee engagement is rising, but as well put by Gary Cattermole on HRZone, looking at employee engagement alone is not enough, organizations need to look to the wider...
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Social Media Connected Employees Are Best Perfomers According to Research
I came across this article that reported on a research conducted by data analytics firm Evolv, that suggests that employees that use up to four social networks are exceptionally productive and stay...
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Research Shows Link Higher Organizational Engagement With Better Business...
“Bingo” I thought when reading the results of a research conducted in Europe by Six Seconds, The Emotional Intelligence Network. It shows that there is a high correlation between leaders with a strong...
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How to Make Corporate Learning Work and Stick
I originally published this article on IntelligentHQ.Studies show that business leaders’ satisfaction on corporate learning is as low as 20%, which in a global industry worth $200 billion, is low....
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Three Challenges of the ICT Industry and How Emotional Intelligence Can Help...
I came across the ICT Manifesto 2010-2014, the national Dutch agenda for ICT. It’s interesting to read what the formulated challenges were in (before) 2010. I do think all of the mentioned challenges...
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Five Simple Ways to Start With Your Soft-Skills Development
More and more organizations recognize that in order to gain and retain a competitive advantage, they need to put their human capital first, they need to make sure their employees know how to handle...
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Want To Be Customer-Centric? Start With Your Employees
I came across an ad by Oracle Customer Experience on my Facebook wall, stating “Sustainable growth starts with the customer.” Now I do understand why Oracle Customer Experience would say so, but the...
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